Category: Common Fixes

You may have noticed, when transferring a website, that the URL is still stuck on the old site even though you have changed the virtual host file to reflect the new domain name. Or you may see the URL entirely greyed out in your WordPress portal. This mismatch can happen if you can’t change the URL within WordPress to reflect the new site name. In this tutorial, we will show you how to change the URL through the database.

Protecting Your Server From Spamming

Spamming is a serious issue for your business and can take a toll on your time and resources to fix. The best way to solve this problem, of course, is to never have it in the first place. The number one way to help prevent spamming is to ensure all CMS’s (like WordPress, Joomla, and Drupal) including themes, plugins are up-to-date on your VPS server or Dedicated server. This may sound too simple, but there are innumerable times when an outdated plugin allows hackers to destroy an otherwise secure domain.

This tutorial is intended to do two things: to expand on the Cron Troubleshooting article; and to give an overview of a simple scripting concept that uses the creation of a file as a flag to signify something is running. This is primarily useful when you need to run something continuously, but not more than one copy at a time. You can create a file as a flag to check if a job is already running, , and in turn, check for that flag before taking further action.

We have collected some of the most common questions that customers ask about our Managed WordPress Hosting platform and housed them in one place.

When connecting to a server, many aspects  can cause your connection to not complete correctly. Here are some aspects to check before jumping to conclusions.

If you use multiple aliases ( previously called parked domains) within a cPanel account, you may find yourself wanting to change the main domain used for the cPanel account containing these domains. Changing the primary domain is desirable for multiple reasons and many times occurs when the site in use switches from one TLD to another (i.e., .net to .com). You may desire to change this if the name of your company or site changes.

Cron is a service for Linux servers that automatically executes scheduled commands. A cron job can be a series of shell commands, scripts, or other programs. Cron tasks or jobs can perform a variety of functions and once ran can send out an e-mail message to inform you of its completion or errors. If you receive an error, there are many ways to troubleshoot the cron task.  Use this article for troubleshooting assistance or a tutorial on the basics of cron jobs. If you would like to learn more about creating a cron job check out our Knowledge Base tutorials on the subject.

Remote Desktop Protocol (or RDP) is the most common method of gaining administrative access to a Windows server. RDP is available on all versions of Windows server and a client (called Remote Desktop Connection) is included with all versions of Windows desktop operating systems. Clients are also available for Macintosh operating systems from Microsoft in the iTunes store and for Linux desktops with applications like FreeRDP. Connecting to your server via RDP allows you full control of the server desktop environment, just as if you were sitting in front of the server’s monitor and keyboard. Depending on your permissions and settings, you can copy and delete files, change file permissions or settings, and even print documents from the server.

A web robot’s primary job is to scan websites and pages for information; they work tirelessly to collect data on behalf of search engines and other applications. For some, there is good reason to keep pages away from search engines.  Whether you want to fine-tune access to your site or want to work on a development site without showing up Google results, once implemented the robots.txt file lets web crawlers know which parts they can collect information.

When to Update PHP?

PHP is a programming language that can run with Apache or Microsoft IIS and works with your dedicated or VPS server to execute the requests that make up your website. 88% of online sites run on, the soon to be vulnerable PHP 5.X technology. At the close of this year, scheduled by Dec. 31, 2018 security support will end for our dear old friend PHP 5.6, meaning bugs and security fixes will not be tended to and could lead to security vulnerabilities. Each PHP version gets supported actively for two years while the third year only gets critical security updates. Luckily, the PHP gods had smiled upon us and extended the life for just a year longer than the typical PHP version before giving us the new year deadline. For all the developers out there wanting to know exactly what is changing, here’s a helpful migration guide from PHP 5.6 to PHP 7.X.