Category: Common Fixes

The Common Fixes category outlines the knowledgebase articles and tutorials associated with information that can be located and utilized quickly to solve small, everyday problems a client may encounter,

Reading Time: 2 minutes

When using PhpMyAdmin, it’s essential to have the correct user permissions to create edits/writes to the database.  Otherwise, insufficient permissions can lead to  errors like the ones pictured below “#1044 – Access denied for user …[using password: YES]” and “#1045 – Access denied for user…[using password: YES]”.  In our tutorial, we’ll show you how to correct this issue using the command line terminal.  Let’s get started!

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Reading Time: 3 minutes

What is a Redirect?

A redirect is a web server function that will redirect traffic from one URL to another. Redirects are an important feature when the need arises. There are several different types of redirects, but the more common forms are temporary and permanent. In this article, we will provide some examples of redirecting through the vhost file, forcing a secure HTTPS connection, redirection to www and non-www as well as the difference between temporary and permanent redirects.

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Reading Time: 7 minutes

What Does Server Load Mean?

Checking a server’s load allows us to evaluate server resources and confirm they are sufficient for any running application. It enables us to troubleshoot slow performance and reliably pinpoint any server resource that may need attention.

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Reading Time: 5 minutes

How Do I Get Back Into RDP?

You may be working from a local machine that has an IP that is not scoped on that RDP port, making it impossible for you to gain remote access to add the IP address to the RDP rule’s scope. Do not fret; there is a simple and quick way to add your IP to the RDP scoping (or any other entities such as MySQL or MSSQL) right through your Plesk interface in your local browser. You can watch this video, or scroll down for step-by-step directions.

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Reading Time: 5 minutes

About SSL

SSL Certificates secure the web today using Transport Layer Security (TLS). This is a network protocol which encrypts the data between the web server and the visitor. Most websites today are using SSL, and you can see this every time a website starts with https:// instead of http://. This indicates the website is securely encrypting data between you and the server so that no attackers can easily sniff the network packets and capture your logins.

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How to Install PHP 7.2 on Ubuntu 16.04

Posted on by Alex Gorzen | Updated:
Reading Time: 6 minutes

Using PHP 7.2 on an Ubuntu dedicated server is highly recommended over previous PHP versions for several reasons, first being security. Active Support for PHP 7.2 goes until November 30th, 2019 and Security Support until Nov. 30, 2020. Older versions like 7.0 and anything 5.6 and below are no longer getting any support and can leave open security holes on a server if they are not replaced. Another main reason to upgrade is the big performance increase over previous versions when PHP 7.2 is installed and is using the OPcache module.  This can greatly decrease the time it takes for your web page to load! If you are developing a site locally or launching it on one of Liquid Web’s Ubuntu VPS or Dedicated Servers, using PHP 7.2 or newer would be the way to go.

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Reading Time: 8 minutes

The error "too many redirects" means that the website keeps being redirected between different addresses in a way that will never complete. Often this is the result of competing redirects, one trying to force HTTPS (SSL) and another redirecting back to HTTP (non-SSL), or between www and non-www forms of the URL.

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Reading Time: 2 minutes

Whether its a hacked site or a lost password, you may find that you are locked out of your WordPress Admin control panel. If you’ve forgotten your password or don’t have access to the email address that the “Lost your password?” link sends to, you still have one more option to access it. Through the database!  WordPress’ database stores all WordPress username, encrypted passwords, and the user’s email address and thus can be edited through a database client like phpMyAdmin. In this tutorial, we’ll be showing you how to edit the email address and change your user’s password.

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Gmail Blacklist

Posted on by Joe Reblin | Updated:
Reading Time: 4 minutes

What is the Gmail Blacklist?

As one of the most trusted email providers, Google keeps top-notch security by maintaining their own blacklist and security information. With the numerous users the company provides email accounts to, there is an overwhelming amount of data that Google can scrutinize for spam or malicious emails. By gathering this valuable information, rules are created to filter problem content. These rules are highly sophisticated, and as this data is compiled, specific IP addresses are flagged and sorted into what is called a blacklist.

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